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LEGAL · TERMS OF SERVICE

Terms of Service.

LAST UPDATED: JUNE 2026

Welcome to Adylize Private Limited (“Adylize”, “we”, “our”, or “us”). These Terms of Service explain the terms that apply when you visit our website, book a consultation, purchase our services or work with our team.

By using our website or engaging our services, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.

01

Our Services

Adylize provides digital growth, marketing, AI automation and technology services, including:

·Client Acquisition Systems ·Patient Acquisition Systems ·Lead Generation ·Appointment Generation ·Performance Marketing ·Meta Ads and Google Ads ·AI Automation ·AI Chatbots and AI Calling ·CRM Automation ·WhatsApp Automation ·Marketing Automation ·High-Converting Websites ·Custom Websites ·E-commerce Websites ·Landing Pages and Conversion Funnels ·Custom Software Development ·Mobile App Development ·Business Applications and Internal Tools ·SEO, GEO and AEO ·Social Media and Content Services ·Growth Strategy and Consulting

The exact services, deliverables, timelines and fees for each engagement will be agreed separately in a proposal, quotation, invoice, statement of work or service agreement.

Adylize may update, modify, suspend or discontinue any service when necessary.

02

Eligibility

To use our services, you must:

·Be at least 18 years old. ·Have the legal authority to enter into an agreement. ·Provide accurate information. ·Have authority to act on behalf of your business or organisation, where applicable.
03

Client Responsibilities

To help us deliver the agreed services, you agree to:

·Provide accurate information and requirements. ·Provide required account access, assets and materials. ·Provide timely feedback and approvals. ·Make payments according to the agreed terms. ·Review deliverables within a reasonable timeframe. ·Follow applicable laws and third-party platform policies.

Delays caused by missing information, access, feedback or approvals may affect project timelines.

04

Third-Party Platforms

Some Adylize services may depend on third-party platforms, including Meta, Google, WhatsApp, Zoho, hosting providers, CRM platforms, analytics platforms, payment providers and other software services. These platforms operate independently from Adylize.

Adylize is not responsible for:

·Platform outages ·Account suspensions ·Algorithm changes ·Policy changes ·Third-party service failures ·Changes to pricing or features ·Restrictions imposed by third-party platforms

Where reasonably possible, we will assist with platform-related issues within the scope of your engagement.

05

Payments

Payment terms will be agreed before work begins. Unless otherwise agreed:

·Invoices must be paid according to the agreed payment schedule. ·Ongoing services may require advance monthly payment. ·Development projects may require milestone-based payments. ·Applicable taxes and government charges are payable by the client. ·Overdue payments may result in services being paused.

Adylize may resume work after outstanding payments are cleared.

06

Refunds & Cancellations

Because our services involve professional time, strategy, setup, development and ongoing work, payments are generally non-refundable once work has started.

Refunds and cancellations are handled according to our Refund & Cancellation Policy and any specific terms agreed in your proposal, invoice or service agreement.

Third-party costs may also be non-refundable where the relevant provider does not offer a refund.

07

Intellectual Property

The client retains ownership of their existing:

·Brand assets ·Logos ·Advertising accounts ·Business data ·Customer data ·Existing intellectual property ·Client-provided materials

Ownership of Adylize-created deliverables depends on the agreed scope and payment terms.

Unless otherwise agreed in writing, ownership or usage rights for final deliverables are transferred to the client after full payment.

Adylize retains ownership of its pre-existing frameworks, templates, processes, internal tools, systems, know-how and reusable components, unless otherwise agreed in writing.

08

Confidentiality

Both Adylize and the client agree to keep confidential information private. Confidential information may include:

·Business information ·Financial information ·Customer information ·Marketing data ·Strategies ·Technical information ·Login credentials ·Internal processes

Confidential information will not be disclosed except where necessary to provide the agreed services, authorised by the relevant party or required by law.

09

No Guaranteed Results

Adylize works toward measurable business outcomes, but we do not guarantee specific results. We do not guarantee:

·A specific number of leads ·A specific number of customers ·Revenue targets ·Advertising performance ·Cost per lead ·Cost per acquisition ·Search rankings ·Website traffic ·Appointment volume ·Business growth

Results depend on factors including the offer, pricing, market, competition, budget, customer demand, sales process, operational capacity and third-party platforms.

Past performance does not guarantee future results.

10

Advertising & Marketing Performance

For advertising and performance marketing services, Adylize may manage and optimise campaigns based on available data and the agreed scope.

Performance can change because of:

·Market conditions ·Competition ·Audience behaviour ·Platform algorithms ·Advertising policies ·Creative performance ·Budget ·Offer and pricing ·Website conversion ·Sales processes

We will use reasonable professional efforts to manage campaigns within the agreed scope.

11

Website, Software & Technology Projects

For website, software, app and automation projects, timelines and deliverables depend on the agreed scope.

Additional requests or changes outside the original scope may require:

·Additional fees ·Additional development time ·Revised milestones ·Written approval

Third-party services, APIs, hosting providers and software platforms may have their own limitations, pricing and policies.

12

Limitation of Liability

To the maximum extent permitted by applicable law, Adylize will not be responsible for indirect, incidental, special, consequential or punitive losses arising from the use of our website or services.

Where legally permitted, Adylize's total liability relating to a service will not exceed the amount paid by the client to Adylize for that service during the three months immediately preceding the event giving rise to the claim.

This limitation does not apply where liability cannot legally be limited.

13

Suspension & Termination

Adylize may suspend or terminate services if:

·Payments remain overdue. ·Required access or information is not provided. ·The client materially breaches these Terms. ·Applicable laws or platform policies are violated. ·The engagement involves fraudulent, harmful or prohibited activities. ·Continuing the engagement creates significant legal, security or reputational risk.

Clients may cancel ongoing services according to the applicable agreement or notice period. Any outstanding amount for work already completed remains payable after termination.

14

Acceptable Use

You agree not to use our services for activities that are:

·Fraudulent ·Deceptive ·Misleading ·Unlawful ·Harmful ·Prohibited by advertising platforms ·Designed to violate another person's rights

Adylize may refuse or discontinue work where such activity is identified.

15

Website Content

Information published on the Adylize website is provided for general information.

We aim to keep our website accurate and current, but we do not guarantee that every page, description, example or other information will always be complete or up to date. We may change website content at any time.

17

Governing Law

These Terms are governed by the laws of India.

Subject to applicable law, disputes arising from these Terms or our services will be subject to the jurisdiction of the courts in Kolkata, West Bengal, India.

18

Changes to These Terms

We may update these Terms from time to time. When changes are made, we will update the “Last Updated” date on this page.

Your continued use of our website or services after updated Terms are published means you accept the revised Terms.

19

Contact Us

If you have any questions about these Terms, please contact us.

REGISTERED ADDRESS

Adylize Private Limited

63/8 SMP Sarani, Barrackpore
Kolkata – 700120, West Bengal, India

This page provides general terms for use of the Adylize website and services. Specific client agreements, proposals or statements of work may contain additional terms.

QUESTIONS ABOUT THESE TERMS?

Talk to our team before you start.