Refund & Cancellation.

If you cancel before Adylize has started work, you may request a refund.

Any costs already incurred on your behalf may be deducted from the refundable amount, including:

Once work has started, payments for completed or committed work are generally non-refundable.

This may include:

Any outstanding amount for work already completed or committed remains payable.

For recurring services such as:

Cancellation will follow the notice period stated in your proposal, invoice or service agreement.

Payments for a billing period that has already started are generally non-refundable.

Some projects are delivered through milestones. Once a milestone has started or been completed, the payment associated with that milestone may become non-refundable.

Additional work requested outside the agreed scope may require additional fees and a revised timeline.

Payments made to third-party providers may be non-refundable where the provider does not offer a refund. This can include:

These costs are separate from Adylize's professional fees.

All refund requests must be submitted in writing. Please include:

Adylize will review the request based on the applicable agreement, invoice, proposal and this policy.

If a refund is approved, it will normally be processed through the original payment method where practical.

The time required for the refund to reach your account may depend on the payment provider or bank. Applicable non-refundable third-party or processing costs may be deducted from the refund.

Project timelines may be affected if the client delays:

Such delays do not automatically create a right to a refund.

Adylize may suspend or terminate services if:

Any outstanding payment for work already completed remains payable.

Adylize works toward measurable business outcomes, but marketing and growth results depend on many factors outside our direct control.

A refund is therefore not automatically available because a campaign, website, SEO activity, automation system or other service does not produce a particular result. Performance can be affected by:

Past performance does not guarantee future results.

If you request significant changes after work has started, the additional work may require a new quotation or revised project scope.

Fees already paid for completed work are not automatically refundable because the project scope changes.

Adylize may update this Refund & Cancellation Policy from time to time. The latest version will be published on this page with the updated “Last Updated” date.

Where a specific written agreement with a client contains different refund or cancellation terms, those agreed terms will apply to that engagement.

If you're unsure about your options, contact our team before cancelling a project or service.

This policy provides general refund and cancellation terms. Your proposal, invoice or service agreement may contain additional terms specific to your engagement.

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